Don’t have a shipping envelope? Request one for free from Kyone or through your wholesaler. When requesting one from Kyone, provide your full address, phone number and email address. We aim to send your envelope within one working day.

Pack your scissors carefully and protect them during transport. Pack multiple scissors separately and include a note with your contact details and the service required.

Send your scissors to the Kyone Service Center. For multiple or valuable scissors, we recommend Track & Trace or registered shipping.

We usually condition your scissors within one working day. They are then shipped back to you, or to your wholesaler when the service was arranged through them, usually the same or following working day.

Pack your Kyone scissors securely so they cannot move or get damaged during transport. Protect the tip with protective paper or a tissue.

Include a note with your full name, address, phone number and email address. Describe what you notice about the scissors and the service you would like us to perform.

Send your scissors to the Kyone Service Center. We recommend using a reliable shipping service with Track & Trace. For multiple or valuable scissors, use insured or registered shipping.

We usually condition your scissors within one working day. They are then shipped back, usually the same or following working day. Total delivery time depends on your country and shipping carrier.